Frequently Asked Questions

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We’ve tried to answer any questions you might have, but if what you are looking for isn’t here we would love to hear from you!

🤷‍♀️ Why choose MagnetEyez?

In short we love lashes, and we are entirely focused on the satisfaction and safety of our customers. We strive to bring you a premium product at affordable prices, with the assurance that every measure has been taken to ensure you have a product that looks amazing, and that you can be confident in. Not only does it looks and feel great, we take your safety seriously, we have conducted additional, independent scientific testing to make sure our MagnetEyez Magnetic Liner is safe, effective and long lasting.

Our product range is also waterproof, vegan friendly and cruelty free.

👁 How do you use MagnetEyez?

TO APPLY:

Apply two coats of MagnetEyez eyeliner across the length of your upper lash line. Allow to fully dry. Do not apply to wet or tacky eyeliner. Using lash applicator, place lashes onto MagnetEyez eyeliner and gently press down to secure,

TO REMOVE:

Using lash applicator gently remove the eyelash using a cotton bud. Remove residue and store in a mirrored case,

To remove MagnetEyez eyeliner, gently wipe an oil-based make up remover over closed eyelids until clean.

TO REMOVE RESIDUE OFF THE LASHES:

If there is a build of eyeliner on your lashes, oil-free micellar water on a cotton bud, and simply rub off any excess liner.

📮 When will i receive my lashes?

MagnetEyez lashes are dispatched the next working day. All orders are dispatched using Royal Mail 2nd Class. Most of our orders will reach you within 3 days from being dispatched. We currently ship to the U.K. only.

👁 How many times can i wear my Magneteyez lashes?

Your lashes are reusable upto 20 times, if correctly cared for and stored.

👀 Will they stay on?

Yes! Make sure to apply 2 coats of the magnetic eyeliner and allow it to dry and your lashes should stay put all night.

🚫 Are your eyelashes and magnetic eyeliner cruelty free?

Yes. Our lashes are made out of synthetic silk. No animal products are used, nor tested on during the manufacturing process and is also suitable for vegans.

✅ Are MagnetEyez products safe for the eyes?

Yes. MagnetEyez are proud to have conducted extensive research, and testing. Your safety and satisfaction is and always will be, our number one priority.

🔬 What’s the ingredients in the eye liner?

Aqua, glycerin, dimethicone, propylene glycol, acrylates /octylacrylamide copolymor, pvp, sorbitan sesquioleate, Polysorbate 80, phenoxyethanol, parfum, thylhexylglycerin, Iodopropynyl butylcarbamate, CI 77499, CI 77266. Everything in our product contains non hazardous, non toxic materials.

🚨 There’s problem wrong with my order / product

Contact us and we’ll solve it!

Refund & Return Policy

MagnetEyez are always here to help! If for any reason you’ve received a damaged / defective product we will issue a full refund or a replacement.

Get in touch within 30 days with your order number with a photo and description of the problem and our team will happy assist you.

Please note: Shipping costs are non-refundable.